Environmental Policy

24/7 Exceptional Care

Policy Statement

24/7 Exceptional Care is committed to operating in an environmentally responsible and sustainable manner. As a provider of high-quality health and social care services, we acknowledge our duty to minimise the environmental impact of our operations and contribute to the protection and preservation of natural resources for future generations.

This policy outlines our approach to environmental sustainability and sets out our commitments to reducing our carbon footprint, minimising waste, and promoting environmentally conscious practices across all areas of the organisation.

Purpose

The purpose of this policy is to establish clear environmental standards and operational practices that support 24/7 Exceptional Care’s sustainability goals. This policy aims to:

  • Ensure compliance with environmental legislation and best practices.
  • Embed environmental responsibility into all aspects of our business activities.
  • Promote continuous improvement in environmental performance.
  • Engage employees, partners, and stakeholders in sustainability initiatives.

Scope

This policy applies to all employees, contractors, volunteers, and service partners of 24/7 Exceptional Care. It covers all premises, operations, digital infrastructure, travel activities, procurement processes, and service delivery across the organisation.

Environmental Impact Areas

The following areas have been identified as having a significant environmental impact within our organisation:

  • Energy Consumption: Use of lighting, heating, appliances, and IT equipment.
  • Medical and Office Waste: Use and disposal of clinical materials, packaging, and general consumables.
  • Transportation and Business Travel: Fuel emissions from domiciliary visits and staff travel.
  • Digital Infrastructure: Energy demands from data usage, storage, and digital communication.
  • Procurement Activities: Environmental impact of goods and services sourced from third parties.

Policy Commitments

24/7 Exceptional Care is committed to:

1. Waste Management

  • Reducing paper and plastic use through digital-first processes.
  • Implementing robust recycling and waste segregation systems.
  • Disposing of clinical and electronic waste via licensed providers.
  • Reusing or donating equipment where possible.

2. Energy Efficiency

  • Installing energy-efficient lighting and appliances.
  • Encouraging staff to switch off equipment when not in use.
  • Monitoring and managing energy consumption across facilities.
  • Partnering with cloud providers using renewable energy sources.

3. Sustainable Procurement

  • Sourcing supplies from environmentally responsible vendors.
  • Prioritising low-impact and recyclable materials.
  • Reviewing procurement practices to reduce unnecessary consumption.

4. Sustainable Travel

  • Promoting the use of public transport, cycling, and walking.
  • Reducing non-essential business travel through virtual meetings.
  • Supporting hybrid work models to minimise commuting.

5. Digital Sustainability

  • Reducing the environmental impact of digital operations.
  • Archiving and deleting unused data and files.
  • Using eco-friendly hosting solutions for IT systems.

6. Staff Engagement and Training

  • Providing staff with training and resources on sustainable practices.
  • Encouraging participation in environmental initiatives.
  • Promoting an environmentally conscious workplace culture.

7. Monitoring and Reporting

  • Tracking key environmental performance metrics.
  • Conducting annual reviews of energy, waste, and travel data.
  • Reporting progress to senior management and stakeholders.
  • Updating the policy as required to reflect new developments.

Governance

Responsibility for the implementation of this policy rests with the senior management team. Line managers are responsible for ensuring that their teams adhere to this policy, and all employees have a duty to follow the environmental practices set out herein.

The policy will be reviewed annually or earlier if necessary, to ensure it remains relevant, effective, and aligned with changes in legislation, operations, or environmental priorities.

Environmental Objectives (2030 Goals)

By 2030, 24/7 Exceptional Care aims to achieve the following:

  • Net-zero carbon emissions across direct operations.
  • Full transition to renewable energy sources for all facilities and systems.
  • Attainment of recognised environmental certifications (e.g., ISO 14001).
  • Launch of public-facing sustainability awareness and education initiatives.

Contact Information

For questions about this policy or to share suggestions for improving our environmental performance, please contact:

Email: 247exceptionalcare@gmail.com
Phone: 07464221953
Landline: 03338807802